Raising the Standard in Insurance Appraisal
The Appraisal & Umpire Association exists to elevate the professionalism, credibility, and effectiveness of every insurance appraisal and claims professional in America.
Our Mission
To provide world-class education, professional certification, and advocacy that advances the careers of insurance appraisers, umpires, adjusters, and claims professionals nationwide.
Our Vision
A professional appraisal and claims industry recognized for its integrity, expertise, and commitment to fair outcomes for all parties in insurance disputes.
Our Purpose
To set and uphold the industry standard for professional conduct, certification requirements, and continuing education—ensuring members deliver consistent excellence.
Supporting Every Professional in the Claims Ecosystem
Insurance Appraisers
Professionals who determine the value of property for insurance claims and disputes.
Umpire Specialists
Neutral third parties who resolve disagreements between appraisers in the appraisal process.
Claims Adjusters
Insurance professionals who investigate and settle insurance claims on behalf of insurers.
Independent Contractors
Restoration and repair professionals working within the insurance claims ecosystem.
Public Adjusters
Licensed professionals representing policyholders in the claims process.
Association Leadership
Paul Jerde
Anthony Bobbitt
Inna McLoughlin
Industry Advocacy & Professional Development
The AUA actively represents the interests of insurance appraisal professionals at the legislative, regulatory, and industry level. We work to establish fair standards, protect the rights of professionals, and promote public understanding of the appraisal process.